1. I have not received my order. What can I do?

If you haven’t received your order, please try the below methods to solve the problem:

Method 1.

You can track your order with the tracking number given by the seller: 
Go to My Orders > Locate the order > and Click Track Order.

If you find the tracking number is invalid, it may be because the shipping company needs 3 to 7 days to update the shipping status. You can also contact the seller for more shipping information. You may leave a message on the order details page or click Contact Seller on order list page.

Method 2.

Contact the seller for more information.

2. Which countries do you ship to?

At the moment, we ship from Jamaica to:

USA

CANADA

ALL CARIBBEAN COUNTRIES